A Dog by Any Other Name:

An Emotional Support, Therapy, Comfort or Companion Animal is not the same as a Service Animal or Service Dog. These terms are used to describe animals that provide comfort just by being with a person.

Because they have not been trained to perform a specific job or task to assist their handler, they do not qualify as Service Animals under the ADA, and can be refused public access.

The ADA makes a distinction between Psychiatric Service Animals and Emotional Support Animals. If the dog has been trained to sense that an anxiety attack is about to happen and take a specific action to help avoid the attack or lessen its impact, that would qualify as a Service Animal. Trained would mean it is a definable, repeatable task, not simply a natural behavior. However, if the dog's mere presence provides comfort, that would not be considered a service animal under the ADA.

We know it all sounds very confusing. This is the top reason businesses do not address the problem - or - address it incorrectly. Our system is designed to simplify the jargon through a short teaching series followed by testing of your employees. Simply put, we make it simple. We will educate your employees so they will make decisions based on the ADA Laws through . We empower your workforce to do business without worrying which dog is fake, which dog is real. This not only protects your staff, it also protects you from the backlash of doing something wrong. Get your business and your staff certified today and stop worrying about making mistakes. For as little as just a few dollars per employee, you can get everyone certified, and get back to worrying about the things that really matter - providing a great customer experience for everyone.